Privacy Policy
1. Introduction
Leading AI ("we," "our," or "us") operates the Deep Translate mobile application and related services (collectively, the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.
By using Deep Translate, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not use the Service.
2. Information We Collect
2.1 Account Information
When you create an account, we collect the information you provide, including:
- Name and display name
- Email address
- Profile picture (if provided)
- Authentication credentials (managed securely through Google Sign-In or Apple Sign-In)
2.2 Translation Content
When you use our translation features, we process:
- Text input for translation
- Voice recordings for real-time translation (processed in real-time and not stored permanently)
- Images captured through the camera translation feature (processed in real-time and not stored permanently)
- Source and target language selections
2.3 Usage Data
We automatically collect certain information about how you interact with the Service:
- Features used and frequency of use
- Translation history (stored locally on your device and optionally synced to your account)
- Language pairs used
- App performance data and crash reports
- Session duration and interaction patterns
2.4 Device Information
We may collect information about the device you use to access the Service:
- Device model and manufacturer
- Operating system and version
- App version
- Unique device identifiers
- Network information (connection type)
2.5 Location Information
We may collect general location information (country or region level) to provide appropriate language defaults and comply with regional regulations. We do not collect precise GPS location data.
3. How We Use Your Information
We use the information we collect for the following purposes:
- Provide and maintain the Service: Process translations, manage your account, and deliver the features you request.
- Improve and personalize: Analyze usage patterns to improve translation quality, develop new features, and personalize your experience.
- Communication: Send service-related notifications, respond to support requests, and provide updates about the Service.
- Security: Detect and prevent fraud, abuse, and security incidents.
- Legal compliance: Comply with applicable laws, regulations, and legal processes.
- Subscription management: Process payments, manage subscriptions, and provide billing support.
4. Data Storage and Security
Your data is stored and processed using Microsoft Azure cloud infrastructure. We implement industry-standard security measures to protect your information:
- All data is encrypted in transit using TLS 1.2 or higher
- Data at rest is encrypted using AES-256 encryption
- Access to user data is restricted to authorized personnel only
- Regular security audits and vulnerability assessments are conducted
- Multi-factor authentication is required for all administrative access
While we strive to protect your information, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security of your data.
5. Third-Party Services
We integrate with the following third-party services to provide and improve our Service:
- Firebase (Google): Analytics, crash reporting, push notifications, and remote configuration.
- Microsoft Azure: Cloud infrastructure, AI/ML services for translation processing, and data storage.
- Google Sign-In: Authentication service for account creation and login.
- Apple Sign-In: Authentication service for account creation and login on iOS.
- Apple App Store / Google Play: Payment processing for subscriptions and in-app purchases.
Each third-party service has its own privacy policy governing the use of your information. We encourage you to review their respective privacy policies.
6. Data Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:
- Service providers: With trusted third-party service providers who assist us in operating the Service, subject to confidentiality agreements.
- Legal requirements: When required by law, regulation, legal process, or governmental request.
- Safety and security: To protect the rights, property, or safety of Leading AI, our users, or the public.
- Business transfers: In connection with a merger, acquisition, or sale of assets, with appropriate notice to users.
7. Data Retention
- Account data is retained for as long as your account is active.
- Translation history is stored based on your preferences and can be deleted at any time from the app.
- Usage analytics are retained in aggregated, anonymized form for up to 24 months.
- Voice and camera data are processed in real-time and are not stored on our servers.
- Upon account deletion, all personal data is permanently removed within 30 days.
8. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request correction of inaccurate or incomplete personal data.
- Deletion: Request deletion of your personal data and account. You can do this through the app settings or our account deletion page.
- Export: Request an export of your data in a portable, machine-readable format.
- Opt-out: Opt out of non-essential analytics and tracking through the app settings.
- Restriction: Request restriction of processing of your personal data under certain circumstances.
To exercise any of these rights, please contact us at support@leadingai.app.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.
10. Children's Privacy
Deep Translate is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we discover that a child under 13 has provided us with personal information, we will promptly delete it. If you believe a child under 13 has provided us with personal data, please contact us at support@leadingai.app.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy in the app and updating the "Last updated" date at the top of this page. We encourage you to review this Privacy Policy periodically for any changes.
12. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
- Email: support@leadingai.app
- Company: Leading AI